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 Last Online Shipping Dates

NEW ZEALAND: For guaranteed Christmas delivery, please order by 4pm Monday 17th December.

Couriers last day for delivery is Monday 24th of December, and will resume pick ups and deliveries on Thursday 27th December. 

Returns and Exchanges

Orders placed between 26th of November 2018 to the 24th December 2018 have until the 10th of January 2019 to be returned/exchanged.



Shipping is FREE for all orders over $100, New Zealand wide.

Express shipping within New Zealand is charged at a flat rate of $10 per order.

Orders placed on weekdays before 2pm will begin processing straight away. Orders placed on Friday after 4pm will begin processing on the following Monday. Your package will be shipped using a trusted courier service. Deliveries are normally received within 3-5 working days, depending on your location within New Zealand.

Once your order has been dispatched from one of our stores, you will receive an email containing your tracking number in order for you to track the progress of your delivery.



All international orders are shipped with Courier Post to our international depot, and then are shipped directly to you from E-Retail

Please allow up to 12 days for international delivery

You may incur additional customs/VAT charges if your order is over 500 Grams, you will be notified by E-Retail if the charges apply

Please see the list below for all areas we ship to and the applicable shipping cost


Australia $10.00

United Kingdom $25.00

Europe $30.00 - $35.00

North America $30.00

East Asia $45.00

Pacific $45.00 - $65.00

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